eCommerce Consultant - Junior/Mid level Watford, Hertfordshire

eCommerce Consultant - Junior/Mid Level - Watford - Permanent

Junior to Mid-Level eCommerce Consultant required to join our Business Services Consultancy team on a permanent basis.

The role of the Business Services Consultancy team is to provide experience, guidance and solutions to our Clients and potential Clients.

This role will act as the support function for our team of Consultants enabling them to deliver best in class Commerce consultancy, conducting research, collating information and producing presentations alongside addressing particular Client requests ranging from strategy, to organisational structure.

Via this support function, the candidate will learn the ropes of what it takes to become a respected and value-adding consultant, as well a quickly getting up to speed with the Commerce landscape.

Dependent on the learning curve, small-scale consultancy engagements may also become the remit of the Consultancy Graduate.

  • Support the team of Consultants with key projects and requests as required.
  • Conduct research into topics, industries, and Clients to ensure that consultancy engagements have access to the right information and statistics when required.
  • Aid the Global Head of Business Services in collating and generating the monthly report on Consultancy and Innovation team output.
  • Manage the Consultancy team shared drive to ensure that previous work is effectively organised and easily retrievable.
  • Work on specific Client projects as and when required.
  • Learn the art of consultancy through the shadowing and support of the consultancy team.
  • Identify opportunities for consultancy and innovation through the building of effective relationships throughout the Wunderman Thompson Commerce network.
  • Aid in the creation and collation of key marketing collateral for the consultancy and innovation team.
  • Occasionally writing and producing thought pieces on key Commerce topics.


Talented, enthusiastic, focused, eye for detail, professional. Keen to learn and to challenge for smarter ways of doing things; a team player proud of their work who wants to share it. You like working in a fast-paced environment and are ready to inspire outstanding online shopper experiences for consumers and brands, no matter what product, service, sector, device or channel!

You will have a customer-first mindset, with the maturity and initiative to do what it takes keep our clients happy, including some working at client locations. When our clients win - we win!

The techy bit ….we need you to be really great at:

  • Client-side experience (useful)
  • Digital experience / eCommerce experience either through education or work (preferable)
  • Inquisitive
  • Confident undertaking data analysis
  • Capable of understanding and communicating complex concepts
  • A people person happy to present to a room of senior level executives.
  • Will do anything to learn the ropes and do a great job.
  • Excellent attention to detail

Wunderman Thompson Commerce is a new global eCommerce consultancy that applies strategy, technical know-how and outstanding design to make a big impact through eCommerce.

How? By creating outstanding websites and inspired shopper journeys. It's why we work with some of the most exciting brands around such as GAME, Halfords, Sainsbury's, Selfridges, Specialized and Ted Baker.

Tell me more! We're an inclusive group of more than 1350 thinkers and doers from WPP's leading commerce agencies: Salmon, POSSIBLE Commerce and Gorilla Group alongside two Amazon specialists - all under the world-renowned Wunderman brand. Our reputation is based on having the best in the business - people who are inspired yet straight-talking, and who really want to understand not just our clients but their customers. We are passionate about innovation in everything we do, and proud of what our people achieve, empowering and respecting every one of them.

Together, we keep our clients and their customers inspired and ahead through digital, future-ready sites, solutions and services. When our clients win - we win.

With new, state-of-the-art offices in Watford, and two other cool agency offices in Central London, we've got 20 locations mapped across Europe, North America and Asia.

As our business grows internationally, we're seeking new people who share our values and work ethic. We especially want to encourage more women to join, and take a key role in shaping some of the best eCommerce sites and experiences in the world...... click apply for full job details