IT Support Apprentice Southport, Merseyside £10k (p.a)

Do you enjoy repairing and troubleshooting issues with computers? Well this IT Support Apprentice Apprenticeship is the role for you! You will be surrounded by employees that are skilled and driven in IT, who are looking to help a young person get into their dream role.

Roles & Responsibilities (will include but not be limited to):

· Offering first line IT support via phone, email and face to face

· Use TeamViewer to access and support client computers

· Installing and updating PC systems

· Helping with PC hardware repairs

· Answering telephone calls

Desired qualities, skills & knowledge:

· Knowledge of PC components would be beneficial but not essential as full training is provided

· Confident on the phone

· Good written and verbal communication skills

· Troubleshooting skills

· Willing to learn and can take a flexible approach to working

· A minimum of Grade 4 in Maths and Grade 3 in English Language, or equivalent, is required for this role.

Salary, Hours & Benefits:

· £10,042.50 per annum

· Monday to Friday 9am - 5.00pm

· 37.5 hours per week

· Birthday day off (Extra day holiday if it lands on the weekend)

· Company laptop given upon start date

There are career progression opportunities available upon completion of the programme. You, along with your employer, may progress to a Level 4 programme, and take your training even further.

About Baltic

Baltic Apprenticeships were the first training provider to offer a completely tech-focused, tech-driven training solution. We help people transform their knowledge and passion into skills that employers need.

If this sounds like the role for you, get in touch! Once we receive your application, one of our team will be in touch to help you with the next stage. In the meantime, if you want to get a head start on the other applicants, expand your knowledge with the links provided!

Baltic Apprenticeships - Information, advice, and guidance

Eligibility criteria

Individuals must have a valid and eligible residency status to apply for this role. For more information, please visit our website...... click apply for full job details