Learning & Development Administrator Apprentice Loughborough, Leicestershire £14k (p.a)

Brief overview of the role

To provide an efficient and effective administration support service to the Learning and Development Team. For the right person, there is the opportunity to secure full time employment and progress to higher level qualifications.

Vacancy description

Duties will include:

  • To administer, record and report training events
  • Provide admin support to the qualifications service
  • Support with managing, organising, and updating relevant data using database applications and excel
  • Apprenticeship programme

Key responsibilities:

To administer, record and report on training events:

  • To allocate and log online training courses
  • Seek out venues, book and arrange food
  • Seek return of attendance figures at training events
  • To assist with the preparation and co-ordination of training programmes
  • Ensure invites are sent out in good time for attendees
  • Inform relevant individual and images of nonattendance or compliance with training events
  • Create and record certificates
  • Obtain and record evaluation forms
  • Remind attendees of dates, times, and venues
  • Liaise with training facilitators
  • Where required, to respond efficiently and professionally to any enquiries in relation to training

Provide admin support to the qualifications service:

  • Support the qualifications lead in the monthly qualifications audit
  • Attend meetings and minute take where needed
  • Input information to the Turn-it-in software
  • Compose letters and communication with learners

Support with managing, organising, and updating relevant data using database applications and excel:

  • Participate in data entry for Management Information systems
  • Ensure information is entered in a timely and accurate manner
  • To raise concerns if information is incorrect
  • To support in the monthly reporting of data
  • To use a wide range of systems including FosterTrack, Staff Savvy, Resitek alongside Excel, and other MS Office packages

Apprenticeship Programme:

  • Ensure deadlines for completion of work are adhered to
  • Attend learning sessions are per the program requirements
  • Meet all set criteria in relation to the study program


  • To undertake broadly similar duties commensurate with the level of the post as required by the manager even where the tasks are not specifically outlined in the job description
  • To be an effective advocate for Compass, promoting a positive image to maintain our high standards and positive reputation
  • To work within the provisions of the Data Protection Act, observing strict confidentiality in relation to all aspects of work undertaken
  • The post holder will be expected to competently use electronic systems effectively
  • The post holder will be expected to undertake training and development deemed necessary for the pursuance of the post
  • The post holder will be expected to ensure compliance with all policies within the employee handbook
  • Ensuring compliance with safeguarding procedures, throughout all work within the Company, keeping the manager informed of work in progress and inform the manager immediately of any child protection matter or serious complaint
  • The nature of the agency business means that tasks and responsibilities are sometimes unpredictable...... click apply for full job details