Multiple AV Technician Roles - Junior / Senior £18k - £35k (p.a)
Job title: Junior AV Technicians (£18-24k)
Senior AV Technicians (£25-£35k)
Job Purpose:
The role of the AV Technician will be a mobile and versatile technical support interface between the Venue Account Manager, Dry Hire team and the end clients / venues. Technical expertise along with excellent organisational skills, are required to handle the diverse array of projects.
Key Responsibilities:
* To work in a shift pattern as organised by the Venue Account Manager and be on duty at weekends on occasion, when requested.
* To prepare, rig, operate and de-rig equipment for events within the venue and be available on-site for ad hoc technical issues.
* You will be a point of contact for clients and venue representatives on a day-to-day basis to ensure customer expectations and requirements are fulfilled.
* You are to adhere to the Company's and venue's grooming standards at all times whilst on site at the venue or other venues if appropriate.
* Ensure all items are accounted for before and after each event by following proper security, storage, transportation and maintenance procedures.
* Provide a high-quality technical service in terms of set ups/de-rigs and client facing responsibilities.
* Assist with the load-ins/load-outs of equipment going into/coming out of events.
* Operate and provide routine maintenance of integrated audio-visual equipment.
* Understand integrated control systems, be able to trouble shoot and liaise with systems integrators
* Cultivate relations with all staff i.e. operational team members, sales and front of house teams to develop on-site relationship.
* Report to the Venue Account Manager and the venue staff any client communications/requests; where appropriate, ensuring that communication does not break down at any stage.
* Use your initiative to fulfil any additional client requests and/or resolve any technical issues whilst on-site.
* Foster good relations with all of the Branch Operations to ensure that full back-up support is provided from front of house/warehouse.
* Attend meetings with the Venue Account Manager as and when required to ensure that all delegated duties are carried out effectively and efficiently, meeting all deadlines and objectives.
* To help other in-house operations as instructed by the Venue Account Manager/Technical Venue Manager, if necessary.
* When on site at an operated venue; manage the in-house stock control and report any damaged, lost, stolen, faulty equipment in the correct procedure
* Maintain good working relationship with all in-house technicians/freelance technicians working within the venue on behalf of the Company.
* Cover for Managers at Single Person managed venues
* Competence with H&S procedures, risk assessments and a working knowledge of rigging and hanging infrastructure within venues
Senior AV Technicians (£25-£35k)
Job Purpose:
The role of the AV Technician will be a mobile and versatile technical support interface between the Venue Account Manager, Dry Hire team and the end clients / venues. Technical expertise along with excellent organisational skills, are required to handle the diverse array of projects.
Key Responsibilities:
* To work in a shift pattern as organised by the Venue Account Manager and be on duty at weekends on occasion, when requested.
* To prepare, rig, operate and de-rig equipment for events within the venue and be available on-site for ad hoc technical issues.
* You will be a point of contact for clients and venue representatives on a day-to-day basis to ensure customer expectations and requirements are fulfilled.
* You are to adhere to the Company's and venue's grooming standards at all times whilst on site at the venue or other venues if appropriate.
* Ensure all items are accounted for before and after each event by following proper security, storage, transportation and maintenance procedures.
* Provide a high-quality technical service in terms of set ups/de-rigs and client facing responsibilities.
* Assist with the load-ins/load-outs of equipment going into/coming out of events.
* Operate and provide routine maintenance of integrated audio-visual equipment.
* Understand integrated control systems, be able to trouble shoot and liaise with systems integrators
* Cultivate relations with all staff i.e. operational team members, sales and front of house teams to develop on-site relationship.
* Report to the Venue Account Manager and the venue staff any client communications/requests; where appropriate, ensuring that communication does not break down at any stage.
* Use your initiative to fulfil any additional client requests and/or resolve any technical issues whilst on-site.
* Foster good relations with all of the Branch Operations to ensure that full back-up support is provided from front of house/warehouse.
* Attend meetings with the Venue Account Manager as and when required to ensure that all delegated duties are carried out effectively and efficiently, meeting all deadlines and objectives.
* To help other in-house operations as instructed by the Venue Account Manager/Technical Venue Manager, if necessary.
* When on site at an operated venue; manage the in-house stock control and report any damaged, lost, stolen, faulty equipment in the correct procedure
* Maintain good working relationship with all in-house technicians/freelance technicians working within the venue on behalf of the Company.
* Cover for Managers at Single Person managed venues
* Competence with H&S procedures, risk assessments and a working knowledge of rigging and hanging infrastructure within venues
