Recent Graduate from Coventry University, achieving a 2:1 BA (Hons) in Advertising and Business.nI am currently undertaking a CIM Dual Award Diploma in Marketing
Advertising and Business 2:1 BA (Hons) nCIM Dual Award Diploma in Marketing - TBC in December 2012
Distribution Centre LOreal Luxury Products
0000 - Present
July 2010-July 2011 Distribution Centre Intern LOreal Luxury Products Division Working within a busy office and warehouse environment, for a 1 year placement I was responsible for Creation and publishing of the site Newsletter Daily reports sent to management Scheduling meetings with suppliers and answering any queries Management of my own project from start to finish Key supporting role in various projects Skills developed : The experience helped me to develop my IT skills by regularly using SAP and Excel. I appreciate the importance of behaviours within a professional environment and I have improved my verbal and written communication. IT SKILLS : Confident user of Excel, SAP, Word, PowerPoint and Outlook
Customer Service Assistant
0000 - Present
2007- 2010 Customer Service Assistant Midlands Co-operative 2011-Date Working within a busy Co-operative store part time whilst studying, my responsibilities include Dealing with customer enquiries and resolving any issues Ensuring stock rotation was carried out and disposing of out of date stock as appropriate Assisting with staff training Working on tills and kiosk, ensuring items are processed quickly, effectively and taking payment. Working within the in store bakery, operating within health and safety guidelines Ensuring the store is clean and tidy Skills developed : I can provide a high level of customer service and I am confident dealing with customers, I also enjoy building relationships with customers. I have a natural ability to work within a team and this has been enhanced whilst working within the store. I have also developed leadership skills through assisting with staff training and guiding colleagues through processes.