Dipesh Raghwani London, Greater London
About Me
A highly motivated professional with experience of working in a wide range of sectors and skills ranging from administration, retail, customer service, recruitment, marketing, events and crowd management, hospitality, IT, construction, sales, logistics an
My Qualifications
College/University
University Of Hertfordshire
Year(s)
-
Subject(s)
BA Hons
College/University
Park High School
Year(s)
-
Subject(s)
GCSE
My Experience
Position Held
Volunteer
Dates
0000 - Present
Details
March 2012- Present Volunteer, Upper Annies Soup Kitchen, Bangor.
Position Held
Facilitator
Dates
0000 - Present
Details
October 2011- Present Domestic Facilitator, Bangor University.
Position Held
Mentor
Dates
0000 - Present
Details
July 2010 - November 2011 Mentor, Ty Newydd Probation Hostel, Bangor.
Position Held
Accommodation Assistant
Dates
0000 - Present
Details
March 2011- October 2011 Accommodation Assistant, Haven Holidays.
Position Held
Invigilator
Dates
0000 - Present
Details
May 2010 - May 2011 Invigilator, Bangor University.
Position Held
Volunteer
Dates
0000 - Present
Details
December 2009 - March 2011 Volunteer, Pendinas and St. Marys Hostels, Bangor.
Company Name
Shelter
Position Held
Volunteer
Dates
0000 - Present
Details
March 2007 - April 2007 Volunteer, Street Childrens Drop In Shelter, Delhi.
Position Held
Administration Assistant
Dates
0000 - Present
Details
July 2003 - May 2005 Administration Assistant, Bobby Cottage Clothing, India.
Position Held
Volunteer
Dates
0000 - Present
Details
July 1997 - May 1998 Volunteer, The Action Committee, India. CONFERENCES Dec. 2012 : Theory and Method in Criminological Research : A Postgraduate Conference, Cardiff University - Presentation of academic research in poster reception. Sept. 2012 : Community, Cohesion and Social Stability conference, Bangor University - Presentation of research paper Homelessness, Substance Use and Anti-Social Behaviour in North Wales. March 2012 : Wales Institute of Social and Economic Research Devolution, Place and Change conference, Bangor University - Presentation of research in poster reception.
My Skills
- Proficient in all versions of Microsoft Office software packages
- including Word
- PowerPoint
- Outlook And Excel. Other software systems include : Bond Adapt
- Sage 50 Accounts
- Kewill Supplier Trade And PIMRA. Excellent team player
- with the ability to liaise with staff at all levels. Excellent listening
- written And verbal communication skills And the ability to learn about products And services to deal with a wide range of customer queries in an efficient manner. Field sales skills And good telephone manner. Level 2 NVQ Certificate in Spectator Safety in Event And Match Day Stewarding. Languages : Fluent in English
- Gujarati And basic French. Professional Work Career February 2012 - November 2012 Sword Event Guard INTL Crowd Safety/Event Security Steward Contracted event And match day stewarding at Wembley Stadium
- Watford FC And for the London Organising Committee for the Olympics And Paralympic Games ( LOCOG ) at the Olympic Park. The job involved excellent customer relation skills
- crowd safety awareness
- delegation And a strong use of self initiative. Other duties included : a group leader to a team of stewards
- ticket scanning And radio communication. NVQ Level 2 Award in Spectator Safety - how stewards control the entry
- exit And movement of spectators at events
- how stewards monitor crowds And respond to potential crowd problems at spectator events
- how stewards prepare for spectator events And how to respond to injuries
- illnesses And other emergencies in active leisure. March 2012 - April 2012 Revitaglaze Limited Buyer Admin/Purchasing ( Temp ) I ordered large supplies of vinyl
- film orders/material And tools for the company And chased outstanding orders. I negotiated with suppliers the best prices
- building strong working relationship with existing And new suppliers And regularly updating the suppliers list with new accounts. I raised purchase orders And regularly updated the Purchase Order Day Book. I booked flights
- accommodation
- airport parking
- training courses etc. I used Safe Sync
- monitored stock levels And updated the stock planner sheet. General administration - sending the post out at night
- making payments by cheque PayPal And company credit card
- ordering stationery
- answering all calls into the company
- directing calls And dealing with enquiries. Research projects - industry news feeds for website And competitor research - glass polishing And repair. November 2011 - March 2012 BB Designs Europe Limited Sales And Logistics Administrator I managed the production of independent licensed products that included a range of Fashion Accessories
- Gifts
- Stationery And Travel Accessories. I was in charge of world known licenses such as Hello Kitty
- Disney
- Betty Boop
- Marvel
- SpongeBob And Glee. I coordinated with the design team And the suppliers to make sure that the products/packaging met the licensor And customers stringent quality And legal requirements. Reception duties
- scanning And generating barcodes
- organising collections/delivery
- assisting shipping with the organisation of pre-shipment inspections. I supervised And delegated work to the warehouse staff. I processed sales orders And purchasing enquiries also ensuring that full traceability of all transactions/communications was thoroughly recorded. I attended exhibitions And took orders from visitors at our stands. Dealing with Couriers - I made sure all goods were sent via correct methods with correct paperwork. I checked Couriers invoices for correct charges And generated stock reports/invoices on Sage 50 Accounts. I prepared all labels And labelling for despatch of all goods And completed product specification forms. I recorded all product And carton weights/dimensions
- plus waste packaging information for each product on the product development management software PIMRA. I monitored And maintained all stock levels. I managed Kewill Trade Supply - Merchandising Supplier Portal for direct despatch for Littlewoods Shop Direct. August 2010 - April 2011 Pinnacle PSG ( Interim ) Business Admin/Marketing Assistant Pinnacle Interim is a nationally recognised leader in providing quality Interim management solutions to clients across the public
- not-for-profit And private sectors. I worked in the Interim/Recruitment division where my duties were : General administration And office support - Photocopying
- Filing
- scanning
- switchboard
- data entry
- e-mails
- diary management And understanding various recruitment procedures. ( Position : 80% admin
- 20% marketing ) . Carrying out various research projects with the aim of improving the candidate database And client offerings. I supported the marketing team And Executives at Pinnacle PSG through various market research projects. I organised And set up events
- including a themed evening event for 40+ Interim Managers. I prepared And distributed marketing material including regular newsletters And brochures. I identified And registered new Interims. I screened many CVs
- updated And formatted candidate CVs. Search And Selection - I contacted candidates regarding availability And suitability for current And future vacancies
- putting the appropriate candidates forward by matching them to specific roles. I created And maintained candidate hotlists of various sector groups to ensure fast matching to client opportunities. I updated And maintained in-house recruitment systems ( Bond Adapt ) And checked supplier framework databases for regular jobs that can be filled ( Matrix ) . Tele-Marketing/Sales - offering other services on behalf of the wider Pinnacle business. I graduated in November 2009. During this period
- I had done some travelling in India for 3 months. When I returned I was looking for a full time career opportunity. August 2009 - September 2009 Laxcon Construction LTD Office Administrator/Labourer August 2008 - May 2009 J Sainsburys plc. General/Sales Assistant Checkouts
- replenishing
- cash handling
- offering advice to customers
- utilising specialist product knowledge And assisting customers with product selection And dealing with customer complaints. During my time at J Sainsburys I demonstrated multi-tasking skills during busy store times And helped out colleagues in different departments And covered shifts when required. I was given the opportunity to supervise new staff in our department. I learnt about the health And safety aspects of food safety
- gained a good understanding of the importance of MCM ( Mystery Customer Measure ) And MAC ( Mystery Availability Check ) performance measures And meeting store targets. July 2005 - January 2008 Recruit Event Services Limited Event Steward July 2006 - January 2007 Absolute Hospitality Limited Various Hospitality Roles July 2001 - July 2001 BBC Technology
- Lawn House Business Support Assistant ( 3rd Line IT Support ) Please visit : http://uk.linkedin.com/pub/dipesh-raghwani/16/a21/155 for further information relating to these jobs.
View my CV
I am eligible to live and work in the UK
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