Emma Newman

Position Held

Legal Assistant

Dates

0000 - Present

Details

August 2010 - July2012 Silverbeck Rymer Solicitors - Personal Injury Legal Assistant Outbound calls to new clients Data Capture ensuring all relevant regulatory disclosures are given and initial vetting on new enquiries. Maximising retention rates Opening files and chasing retainers Monitoring introducer inbox dealing with all EL/PL enquires and updating spreadsheets on current position of new claims. Ensure all accepted claims are up To TILL for the monthly MI Updating the relevant referrers on all EL/PL enquires. to comply with Lexcel and/or client service standards, client care and protocols. Entering all required information in the MT court diary. to demonstrate IT literacy by utilising a full range of internal and external systems inclusive of MS Outlook, MS Word and Partner. to demonstrate effective planning, organisation and decision making skills and work to deadlines and time limits. to demonstrate a flexible approach to work including hours of working. to perform delegated tasks on files as required by, and under the supervision of the delegating fee earner. This will include document and letter creation in addition to the use of the telephone/fax and email and must be subject to the appropriate permission levels. to ensure that the appropriate communication methods are utilised to ensure case progression. Ensuring that all information on a case is accurately and promptly entered onto the database to assist FRU as and when required Running Validation Step including making calls to relevant parties to ensure accurate information in database Chasing for retainers on designated days and utilising all available methods Running Receipt of Retainer step once fee earner has considered returned documentation. Chasing relevant parties for required information in order to progress the claim Ensuring steps are run to correctly close files Assisting fee earners with preparation of court bundles Dealing with appropriate post which has been selected from DocBot by fee earners Selecting and training new comers.

Company Name

Powell Gilbert

Position Held

Trainee Legal Secretary

Dates

0000 - Present

Details

September 2007 -August 2010 Powell Gilbert - Intellectual Property Trainee Legal Secretary General Secretarial Duties, from allocated fee earners and partners and allocated cases. Morning DX Pick-up, Mail opening late afternoon post run Assist clients on the phone where able and take messages when required. Keep both electronic and paper based filing up To TILL. Photocopying, scanning and collating of documents and briefs. Manage monthly billing and invoicing in line with firm guidelines. General administration support as required by the partner/fee earners. Work as part of the corporate team and assist other secretaries where required. CPD Points secretary Stationery Ordered/coordinator Weekly Tea coordinator Deputy Meeting room coordinator Assist other support staff with tasks when required Advanced Microsoft Word Experience with document management systems and billing packages Experience in a Corporate practice is essential and experience in Litigation work Excellent client service standards Ability to prioritise Ability to problem solve and use initiative to demonstrate a flexible approach to work including hours of working

Company Name

Palmers Solicitors

Position Held

Legal Secretary

Dates

0000 - Present

Details

November 2006- August 2007 : Prestons and Kerlys General office administrative duties, such as photocopying, answering the telephone, greeting Clients, filing Also from time to time I am required to do Audio typing and copy typing. Retrieve Wills and Deeds Basic Legal Secretary Skills. Palmers Solicitors October 2004 Creating small word documents, filing, sorting post, dealing with emails, greeting clients and photocopying documents.