Jane Bonser

Company Name

Medical Centre

Dates

0000 - Present

Details

June - July 2014 Treatment Centre at Queens Medical Centre Short temporary contract Busy reception and all aspects of ensuring patient care delivered. All case notes to be collated on a daily basis.

Company Name

Medical Centre

Dates

0000 - Present

Details

April-May 2014 QueenMedical Centre Receptionist/Administrator/Clerical Support Temporary Assignments Dealing with all aspects of meeting and greeting patients and clients at all levels, ensuring all paperwork kept up To TILL at the end of each day. Appointments booked and any correspondence posted out. All general office duties including faxing, filing, etc.

Position Held

Receptionist

Dates

0000 - Present

Details

Administrator/Clerical Support Queens Medical Centre December 2013 - March 2014 I dealt with a large audit to maintain case notes and all confidential material was up To TILL and organised to ensure that the paperwork was in order for the audit to take place in a timely manner. This involved liaising with midwives and associated team members. I worked under pressure to tight timescales to ensure all correspondence involved with the audit was accurate, up To TILL and ready for inspection. I scanned documents, and used Microsoft Word and Excel to complete all office based jobs that were required. Receptionist, Cold Harbour Ltd November 2013 I covered on a temporary basis as receptionist. My duties included dealing with all inbound calls on a busy switchboard and meeting and greeting clients and visitors face to face, dealing with post both internal and external and various administration duties including processing invoices, scanning documents, filing and photocopying.

Company Name

Medical Centre

Position Held

Receptionist

Dates

0000 - Present

Details

Receptionist, Queens Medical Centre October - November 2013 As the main point of contact for patients appointments at an extremely busy eye outpatients department I dealt with booking in, arranging new appointments and checking all medical notes were correct and up To TILL. My role also included general administration and switchboard duties.

Company Name

Hearing Services

Position Held

Receptionist

Dates

0000 - Present

Details

Receptionist, Barlow Hearing Services May - August 2013 Duties included booking all appointments and home visits, keeping the diary up To TILL and all aspects of administration duties. As key holder I was giving responsibility for opening and closing the office and reception area. I organised all banking and petty cash, stock and sales sheets, and ensured that all payments were banked in a timely fashion. I dealt weighing and sending out correspondence by post.

Position Held

Full time carer

Dates

0000 - Present

Details

Full time carer 2011 - 2012 I carried out caring duties for my partner which included managing personal hygiene and his physical and emotional well-being. I created a caring environment to enable a degree of self- worth which I felt was paramount at all times. Onboard Hostess, Rail Quest 2011 As an Onboard Hostess on East Midland trains selling drinks and snacks to passengers throughout their journey. Ensuring all stock is ordered and all relevant paperwork is correct, cash handling and maintaining all cash at the end of the shift is correct and accounted for.

Position Held

Voluntary Assistant

Dates

0000 - Present

Details

Receptionist/Administrator, Support into Work 2009 - 2011 A voluntary position which included reception work, meeting and greeting clients, answering the telephone, taking messages, booking appointments, filing, photocopying and other general office duties. Voluntary Assistant, Oakwood Church 2009 I helped with the preparation of meals by washing and chopping vegetables, cooking, cleaning the working area, washing up and maintaining the highest standards of food hygiene.

Position Held

Clerk

Dates

0000 - Present

Details

Clinical Support Clerk 2009 - 2010 A short term contract, duties included answering the telephone, making appointments, ensuring clinical notes were retrieved from records in a time for appointments, updating records and general office duties such as filing and photocopying. I also covered reception and answered enquiries from the public.

Company Name

Medical Centre

Position Held

Receptionist

Dates

0000 - Present

Details

Receptionist, Littlewick Medical Centre 2005 - 2007 Responsible for providing a high quality service to patients on the reception desk, duties included answering phone, making appointments, dealing with enquiries about test results, booking the ambulance service for patients to get to hospital, screening and signposting calls to the GPs, scanning notes on to the computer, using the in-house computer system and general administrative tasks.

Position Held

Administration Assistant

Dates

0000 - Present

Details

Administration Assistant, Erewash Borough Council 2003 - 2005 Working in the housing and council tax benefit office, duties included retrieving files in time for appointments, using Excel and updating spreadsheets, dealing with correspondence, franking post, sending cheques to landlords, using the in-house computer system and carrying out general office duties as required.

Company Name

University of Nottingham

Position Held

Administration Assistant

Dates

0000 - Present

Details

Administration Assistant, University of Nottingham 2001 - 2003 Working in the procurement departments, duties included arranging insurance for all vehicles, making sure tax and MOTs were up To TILL, answering the telephone, checking and forwarding department emails and working closely with the different departments to ensure the smooth running of events and meetings where the booking of drinks and meals was required.

Company Name

Domestic and General Insurance

Position Held

Call Centre Operative

Dates

0000 - Present

Details

Call Centre Operative, Domestic and General Insurance 1999 - 2001 I was responsible for answering calls within set time limits, duties included taking calls from customers wanting to make insurance claims on their white goods, working on the help desk for home internet set ups, completing all associated paperwork, dealing with emails and ensuring all customer contact was documented on the in-house computer system.