Jeff Dennis London, Greater London
About Me
Jeff
My Qualifications
Year(s)
-
Subject(s)
BSc
Year(s)
-
Subject(s)
AAT
College/University
Ducie High School
Year(s)
-
Subject(s)
AAT
My Experience
Company Name
Euroclear
Position Held
Desktop Engineer
Dates
0000 - Present
Details
Supported client installation and configuration of WYSE and Hewlett Packard Thin systemsMaintained support to over 3,500 desktop, laptop, mobile and thin client users, also fulfilling IT, Voice and audio visual second level equipment support across Belgium usersProvided ongoing client support in domestic and cross-border security transaction systemsMaintained international support on a face to face basis including hardware support covering printers, laptops, desktops and allied mobile related technologyDeployed Windows XP and related applications using SCCM Configuration ManagerSupported Citrix environment applications and gained Lotus Notes experience
Company Name
S.I.S
Position Held
Desktop Analyst
Dates
0000 - Present
Details
Windows and Apple Mac support to BBC client base. Software and hardware support of laptops and desktops including rebuilds/re-imaging using Altiris and Win PE . Network support involving patching/depatching and utilising knowledge of VLAN VOIP handset support. Working within an ITIL environment. Supporting specialised development teams such as iPlayer
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