Korrey Johnson-belle

Company Name

STERLING RELOCATION

Dates

0000 - Present

Details

AUGUST 2011 - MAY 2014 STERLING RELOCATION NORTHOLT, MIDDX Relocation Coordinator Promoted to B2B department from residential client care department Making and receiving calls and emails B2B and customer based around the world. Managing the lines of communication, with international sea and air ports and international and national authorities, as well as customs and governing bodies for customers transitions. Enquiring and booking FCL, LCL, Air, Road, European and Grou shipments. Managing and arranging home searches, short term accommodations and settling in services Building tenancy lease negotiations for individual clients Account and tenancy management for clients Assistance in tenancy renewals,departures and addendums services. Creating rates and quotations for the varied services Sterling provide both for corporate and private clients. Data Entry on in-house system and excellent knowledge of Microsoft excel Dealing with local authorities and governing bodies.

Position Held

Coordinator

Dates

0000 - Present

Details

MAY 2010 - JULY 2011 PICKFORDS REMOVALS and STORAGE, WEMBLEY Move Coordinator Assisting with sales procedures and accumulating required data from sales consultants. Dealing with local authorities and governing bodies. Arranging consultants diaries Making and receiving calls and emails B2B and customer based. Dealing with complaints and new enquires both verbally and via email. Liaising directly with management, corporation and marketing departments. Data Entry. Account management Training and mentoring new staff. Insurance and claim handling. Dramatically enhanced customer-satisfaction ratings by expediting all claims and ensuring a high KORREY JOHNSON-BELLE of 3 Continued