Mark Seaden Southend on Sea, United Kingdom

Company Name

c2c Rail Ltd (Transportation/Trucking/Railroad)

Position Held

Depot Manager Team Leader

Dates

0000 - Present

Details

Key Duties: ◆H&S Management, ◆Management of Budgets, ◆Management of Staff Training & Development, ◆Management of Staff Competencies, ◆Management of Sickness and Attendance, ◆Building and Management of Key Performance Indicators, ◆Management of Remote Booking on Points, ◆Management / Delivery of Day to Day Service Requirements, ◆Management / Planning of Projects, ◆Reviewing / Updating of Company Procedures, ◆Management / Maintaining of Databases, ◆Management of Planned Evacuations, ◆Briefing of Staff as necessary, ◆Recruitment Interviews, ◆Day to Day Line Management, ◆Management of Resources, ◆Discipline and Grievance Interviews, ◆Management of Safety Operational NoticesAchievements ♦Oversaw the introduction of a stronger use of performance management to the team. The new focus on the KPI's and Weekly Reviews highlighted and the improved awareness of individual performance, resulting in rest day working costs being reduced by over 29% (from £417,068.79 to £121,807.85), and overtime costs being reduced by almost 55% (from £126,326.55 to £69,189.58). This secured a direct benefit to the operations profitability and efficiency. ♦Managed the reduction in Service Delays and Cancellations. Service Delay Minutes reduced by 48.6 % (from 656 mins to 337 mins) and Service Cancellations reduced by 25.8% (31 cancellations to 23 cancellations) in 2009, further reduced from a budget of 931 delays minutes to 192 minutes, a reduction of 79.4% and Service Cancellations again reduced from 31 cancellations to 7 cancellations, a reduction of 77.4% due to the implementation of KPI’s, Weekly Reviews, Staff Briefings and procedural reviews. ♦Developed and implemented Guidance Standards to Depot Management. Recommendation received as Industry Best Practice. ♦Managed the reduction of Staff and Contractor accidents/incidents by 77.78%. Introduced a series of newly updated systems, briefings and periodical walkabouts to accelerate the process of remedial actions.

Company Name

c2c Rail Ltd (Transportation/Trucking/Railroad)

Position Held

Resource Manager

Dates

0000 - Present

Details

Day to Day running of c2c Services, indirect management of Traincrew, Dissemination of real time information to both external and internal customers, Rostering Duties, Management of Depot and Depot Sidings, Management of all Health & Safety issues appertaining to Depot and Sidings.Key Duties: ◆Health & Safety Management, ◆Management of Budgets, ◆Management of Remote Booking on Points, ◆Management / Delivery of Day to Day Service Requirements, ◆Maintaining of Databases,◆ Briefing of Staff as necessary, ◆Management of Resources,◆ Management of Safety Operational Notices.Achievements: ♦Managed the reduction of Staff Taxi Costs by 66.34% (Year on Year reduced from £303,816.81 to £237,471.17) due to proactive use of KPI's, Weekly Reviews and Re-Negotiations of local agreements with Union Representatives.♦ Designed and managed the implementation of newly built Alarmed Rostering System and Service Summary Board which resulted in fewer service delays and cancellations. Alarmed Rostering System allowed other Resource Managers valuable additional time to cover work with additional/spare resources. Service Summary Board utilized as a backup system in the event of any computer downtime. ♦Developed and administered a new learning culture for Depot Mangers, through analysis of TrainingNeeds, introduction of Succession Plans, Defined Career Paths, Training and Competence Management Standards and National Vocational Qualification’s, allowing staff to multi task (driving deport efficiency up significantly), whilst also increasing the standards of customer service and safety (Depot safety standards rose above a 95% audit level).

Company Name

Silverlink (Transportation/Trucking/Railroad)

Position Held

Designated Head of Driver Training

Dates

0000 - Present

Details

Ensuring all aspect of Driver Training delivered compiled with the relevant standards as laid by ATOC and company standards enforced.Key Duties: ◆Management of Staff Training & Development, ◆Reviewing / Updating of Company Procedures, ◆Briefing of Staff as necessary, ◆Management of Resources.Achievements: ♦Contributed to the successful implementation of new ATOC / London lines training / competence management standards resulting in more robust management systems maintaining improved staff competency / training levels. ♦Project Managed actions resulting from Employee Survey to conclusion resulting in company achieving Investors in People and EFQM accreditation.