Ossama Ghazal Lebanon
My Qualifications
College/University
University of Pennsylvania - The Wharton School
Year(s)
-
Subject(s)
Master of Business Administration (MBA) ()
College/University
American University of Beirut
Year(s)
-
Subject(s)
Masters in Engineering Management (Financial Engineering)
My Experience
Company Name
Deloitte Consulting (Financial Services)
Position Held
Consultant
Dates
0000 - Present
Details
Ossama Ghazal joined Deloitte Consulting in the Middle East on May 2010 under the Technology Service Line. Ossama is currently a Consultant specialized in Technology Advisory Services and has experience in Business Process Reengineering, Software Recommendation, Technology Strategy, and Financial Modeling.Ossama has covered several industries such as Financial Services, Telecommunication, and Public Sector.Ossama holds a certification in “FSI Foundation Curriculum”, “Lean Six Sigma, Yellow Belt”, “Harvard Leadership Essentials”, “Harvard Management Essentials”, and "Harvard Finance Essentials". He has also done training in Business and HR Transformation, Business Strategy, and Professional Services Excellence.
Company Name
Charles Hotel - Family Business (Hospitality)
Position Held
Marketing and Sales Consultant
Dates
0000 - Present
Details
Marketing and Sales Consultant of a family-owned three stars (Category A) hotel.Analyzed sales forecast and designed marketing strategy based on research, best practice, and clientele questionnairesNegotiated and monitored agreements with travel agentsEnsured consistent usage of hotel facilitiesBuilt relationships with potential clientsAttended Middle East Hospitality Management Conferences and Events
Company Name
Qatar Telecom (Telecommunications)
Position Held
Communications Engineer Intern
Dates
0000 - Present
Details
Rotational internship in Qatar Telecom’s GSM divisionWorked with Customer Service Support department to prioritize the tackling of customer complaints and assisted in developing solutions for recurring issuesDeveloped computer program to assist telecommunication towers to trace dropped calls, SMS time lags, and other network errors in an effort to improve customer serviceSynchronized two mobile switching centers to backup Qatar Telecom’s customer information and call statistics database. This database is used for billing, customer support, and services information
My Skills
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