Pilar Jimenez London, Greater London

Company Name

The Therapy Database Ltd

Position Held

Research Consultant

Dates

0000 - Present

Details

The Therapy Database Ltd Research Consultant Freelance Jul 2012 - Present Online alternative therapy database. Current project : researching data for the purpose of integrating this into the web-based database Generation of new business leads.

Company Name

Threepointseven Ltd Freelance

Position Held

Research Consultant

Dates

0000 - Present

Details

Threepointseven Ltd Research Consultant Freelance Feb 2012 - Jul 2012 Marketing communications and branding consultancy. Market research in preparation for branding pitches for various organisations.

Company Name

Microfinance without Borders

Position Held

Administrative - Translator

Dates

0000 - Present

Details

Microfinance without Borders Ltd Administrative - Translator Freelance Oct 2011 - Jun 2012 Provides training, technology and investment partnerships to Microfinance Institutions. Administrative duties Spanish translation for the organisations projects in South America : Guatemala and Ecuador Maintained the Customer Relationship Management Database Sugar CRM to deliver improved client relationships and fundraising data.

Position Held

Finance Manager

Dates

0000 - Present

Details

AtechBCN Euroaccess Technology Office and Finance Manager Feb 2004 - Sep 2011 Then, AESA UK, is one of worlds most accomplished bespoke engineered facade access solutions provider. Accountable to the group Financial Director, I had overall responsibility for the running of the Administration and Financial Department. Planned, organised, launched, strengthened, and led all administrative support to management team, including HR admin duties Managed suppliers and clients communications, being the first point of contact for queries, assisting with key client and suppliers management and acting as key lynch pin for management team and wider staff Experienced in facilities management including premises lease, insurance, Health and Safety requirements, ordering stationery, IT and telephone ordering processes, management of company mobile phone contract Organised international travel arrangements and processed expense claims Project financial management. Analysed the profitability of the various installation projects, including resources and performance reports, ensuring that products and installations met the pricing governance as per company polices Payment applications, invoicing and credit control Handled : Accounts Payable, Accounts Receivable, Journals, Prepayments and Accrual, Bank reconciliations Authorisation and processing of all payments to supplier, including payroll. Preparation of quarterly VAT returns, year-end trial balances and accounts adjustments, including depreciation Forecast, cash flow management and budgeting. P and L management. Contributions : Improved Bidding, Pricing and Technical Proposals. Established Job Costing System to analyse the scope for flexibility during negotiations of financial terms taking manufacturing and installation margins into account Negotiated Contractual and Payment Terms, Final Accounts and Settlements at all levels of seniority Identified and Implemented business changes which resulted in a 12% saving per project by introducing new procedural guidelines Led and managed the outsource maintenance division negotiating the contract, KPIs, prices and schedule of services with the Client Facilities Managers, e.g. CBRE, OM Property Management, Jones Lang LaSalle

Company Name

HP Enterprise Services Senior Warranty and Commercial

Position Held

Policy Analyst

Dates

0000 - Present

Details

HP Enterprise Services Senior Warranty and Commercial Policy Analyst Dec 2001 - Feb 2004 Solved customer issues and managed a warranty and customer goodwill budget Analysed individually every clients circumstances regarding refunds, commercial policies and technical interventions on the ground to obtain customer satisfaction and loyalty towards the company to retain/enhance existing retail customer base Established relationships with Dealers network, Technical Assistance Centre, Marketing, Warranties and Legal department, and head office staff at all levels of seniority to resolve customer issues.