Rizwan Majid

Company Name

Voicenet Solutions

Position Held

Ltd - Corporate Account/Sales Manager

Dates

0000 - Present

Details

May 2012 - Ongoing, Voicenet Solutions Ltd - Corporate Account/Sales Manager Managing and developing key account relationships in order to generate opportunities and revenue growth, whilst building a strong pipeline and focusing on key opportunities. Accountable for the retention of existing client contracts and development of new opportunities within those accounts Targeted to sell upgrades, support extension, new products and network services into account base Understanding customer needs and expectations by providing a consultative approach, working closely with the wider team to enhance the opportunities Delivering effective presentations focused on solutions to the clients need. Maintaining strong client relationships with all decision makers. Accurately preparing account plans and sales forecasts in line with profit targets Building strong relationships within the client base at multiple levels.

Company Name

Cable and Wireless Worldwide - FMC

Position Held

Sales Manager

Dates

0000 - Present

Details

August 2010 - May 2012 , Cable and Wireless Worldwide - FMC Sales Manager Responsible for managing high profile Fixed Mobile Convergence services, reporting to the Senior Sales Manager-I have also managed accounts and grown the volume of new FMC sales/incremental increases within these existing accounts partnering with Avaya, Cisco and Nortel Developed a product margin plan to exceed financial performance targets and deliver product strategy Drive sales pipeline through the development of winning propositions Ensure effective P and L management to track and drive progress Identify and drive new product development Focus on 360 degree performance by prospecting for new business via cold calling, warm leads and growing existing accounts with assigned buying manager through incremental increases-I have taken ownership in driving new sales. Writing up proposals for prospects once initial product interest has been secured Liaising with official Unified Communication/Fixed Mobile Convergence partners Avaya and Cisco on new product strategy and go to market road map Attend client meetings to deliver and present product solutions with key decision makers up to the C-Level with the main focus on increasing sales within Fixed Mobile Convergence. Managing the relationship with key stake holders in the carrier team. Planning, organising and implementing sales programs. Strategy and planning : Develop and implement sales and marketing strategies for solutions and associated services. Target setting and quarterly planning. Regularly achieve and exceeded sales targets Monitor sales performance on a weekly basis, and create/update sales forecast. Stock and sales reports for each sales channel Market visits to prospects/clients, within corporate and SME channels Event based support - new product launches, trade shows, customer meetings, seminars and workshops Management reporting - Provide monthly/quarterly performance review to direct line manager Managing direct reports - Target setting for the team, motivating, coaching and supporting direct reports in achieving business objectives. Review performance and provide development opportunities. Key Achievements Continually reached over 100% of set target. Targeted to bring in £15K per month and usually achieved in the area of £23-25K per month gross. Sales of FMC were limited in number and have grown by 65% despite existing customers cutting their annual spend due to recession. Achieved continuous order retention for Fixed Mobile Convergence and Business Grade DSL with 4 of C and W Top Ten Clients including M and S, Go-Ahead Group, JD Williams and Boots equating to a total £750K p.a. secured over 3 year contracts. Consistent over achievement of target with introduction of the FMC product to global operators Thomas Cook and supermarket chain Tesco resulting in total spend of £550K on FMC product alone. Achieved a further 15% incremental increase in Business Grade DSL services for Barclays Bank - £170K for ATM machines and £200K for operational services across the new branch network

Company Name

Ijma and Qiyas Finance Consultancy

Dates

0000 - Present

Details

June 2009 - July 2010 , Ijma and Qiyas Finance Consultancy, London - Head of Business Performance Improvement Responsible for reviewing sales force activities, identifying operational efficiencies, defining new operating model and implementation Operational and behavioural changes implemented to achieve improvements Improvements achieved in B2B, B2C and internal divisional operations Tangible results include 20% sales uplift, 12% cost reduction through manpower redeployment and 15% removal of unnecessary/duplicated tasks

Company Name

Research in Motion Slough - Carrier Sales

Position Held

Manager

Dates

0000 - Present

Details

Oct 2008 - April 2009 , Research in Motion, Slough - Carrier Sales Manager Managed BT LEM Channel account and sold BlackBerry device directly intro BT Mobile Q1 achieved 115% of target and Q2 125% of target. Once BlackBerry devices were sold into the channel, I was also targeted on those devices being activated with a BT Mobile enabled SIM card - therefore also carried the targets for BT Sales Staff as I was responsible for them hitting their quota once I had trained them in how to sell the device to prospects. Attended BT Sales Agents client meetings to close their prospective deal. Also managed clients such as Virgin Media and Cable and Wireless Carried out sales/product roadmap presentations to the key decision maker Handled channel sales and successfully grew the number of channels the BlackBerry device was sold into. Targeted and implemented areas included BT Northern Ireland, BT Tradespace, BT.com, BT Global Services and Basillica Lynx. Overall responsibility for driving commercial sales forward within several BT areas and increasing business to business sales Introduction and management of new and updated RIM services, applications, software and hardware Responsible for the development of marketing and distribution strategy for the SME, SOHO and retail market segments, spread between contact centre and local business channels Assisted in the development of the marketing plan with emphasis on growth within BTs key LEM and partner channels Negotiated handset range and pricing strategy Revised the in-store experience to drive further growth and maximise brand exposure Managed sales/marketing budget and created monthly/quarterly reports to capture ROI within my remit Developed POS material used throughout the entire BT/Vodafone LEM Channel Organising/delivering training to sales and marketing channels and working in conjunction with the sales and marketing team at a strategic level to agree a unified approach Carrying out effective research and intelligence into competitor products and other trends Analyse new business opportunities Solely responsible for the organisation and execution of all sales and product knowledge training to front line sales staff, Contact Centre Managers, Area Managers and key decision makers within BT Mobile Organising technical surgeries across multiple BT Contact Centre and BT Franchised Local Business sites via weekly webinars to update and answer technical and sales queries, and using the opportunity to monitor and identify training needs Liaising with the BT/RIM Marketing Communications department to create BT branded collateral/product specifics Manage daily activities with PR, press and marketing communications agencies Key Achievements Successfully implemented a new corporate incentive scheme designed to increase sales within an under-developed area of the business, requiring liaison with corporate incentive companies and managing budget accordingly achieved 125% increase in connections over the period Launched the BlackBerry® Bold which exceeded sales target by 34% outsold all other BlackBerry devices within the BT portfolio. BlackBerry contribution to total BT revenue increased by 50% with a further 20% increase in BlackBerry subscriber base through BT Mobile Achieved 20% of all contract sales in first 3 months for Virgin Media.

Company Name

GfK NOP

Position Held

Training Manager

Dates

0000 - Present

Details

Feb 2007-Oct 2008 , GfK NOP Marketing Svcs, Oxford - Nat. Training Manager BlackBerry Devices Working in the EMEA Training Team alongside the appointed Carrier Sales Manager, responsible for organising and delivering large scale sales training events involving the delivery of PowerPoint presentations and working demonstrations of BlackBerry devices to new and existing users Creating different PowerPoint presentations tailored to each audience as well as laminated hand-outs detailing the design specifics of each device in order to maintain a suitable level of product knowledge Collating a detailed evaluation report after each training session to highlight successes and any further training required Working in conjunction with the BlackBerry Field Representative and Sales Manager on a regular basis, accompanying them on retail store sales visits in order to conduct training needs analysis and update both the Representative and Retail Sales Agents with any new relevant product information Liaise with the handheld management team on a weekly basis to incorporate updates of products, software and applications into training programmes and manuals Key Achievement Successfully co-ordinated a huge project between British Telecom and RIM involving the introduction of BlackBerry devices into the mobile phone portfolio of BTs business sales units within their many contact centres, situated around the UK

Company Name

Metropolitan Borough Council

Dates

0000 - Present

Details

April 2005 - Dec 2006 , Bolton Metropolitan Borough Council, Bolton - Operations and Admin Team

Company Name

Barclays Contact Centre, Manchester - Sales and Service

Position Held

Advisor

Dates

0000 - Present

Details

Jun 2003- Dec 2006 , Keytime Evening, Barclays Contact Centre, Manchester - Sales and Service Advisor 2004 , Fresh 4 Homes, Bolton - Sales Negotiator 2002 , Royal Bank of Scotland, Account Management Centre, Bolton - Customer Service Advisor