Sebastian Alt CV Resume - Job Seeker Profile

About Me

I'm studying for a BA in Ancient History

My Qualifications

College/University

SDI Sprachen- und Dolmetscherinstitut M√ľnchen (Munich Institute of Language and Interpretation)

Year(s)

Mar 2005 - Sep 2006

Subject(s)

Graduated as: State-certified Foreign Language Correspondent Languages: English, French Specialist areas: Business Studies, Economics

College/University

University of Leicester

Year(s)

Feb 2012 - Dec 2015

Subject(s)

Ancient History and Classical Archaeology

My Experience

Company Name

Arvato UK and Ireland

Position Held

Customer Service Representative

Dates

Jun 2012 - Aug 2012

Details

June 2012 - August 2012 Customer Service Representative - Arvato UK and Ireland, Liverpool I was part of a 20 plus member team of German speakers, both native German and English, hired to provide outsourced customer service for the German operations of a large Arvato client. Duties included responding to a broad range of customer emails and feedback messages, evaluating and processing refund claims, as well as relaying feedback to the account manager on how the services provided could be further improved and expedited.

Company Name

Technical Documentation and Language Services

Position Held

CEO

Dates

Mar 2011 - Jan 2012

Details

March 2011 - January 2012 Technical Documentation and Language Services - Dallmeier electronic GmbH and Co. KG - Regensburg, Germany As part of a four-person team, I drafted, edited and published product information materials such as product data sheets, user guides and white papers. I created publications in various languages, including German, English and French. I also acted as a liaison with market research providers and provide the companys management with executive summaries of market reports. Additionally, I communicated with branch offices abroad on a variety of matters. Upon request I provided translation and interpreting services to the CEO on a variety of confidential matters. Key skills gained : Technical Writing, Localisation

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I am eligible to live and work in the UK

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