Shaun Read Southend on Sea, United Kingdom

Company Name

QBE Insurance (Insurance)

Position Held

IT Security Analyst

Dates

0000 - Present

Details

• Major stakeholder in bringing the IT Security & User Admin function in house from the incumbent outsource provider based in India.
• Process joiners, leavers and movers for internal and external customers (Globally)
• Provisioning access rights on numerous systems and applications for internal and external customers (Globally)
• Create Distribution lists and shared mailboxes
• Creating and maintain remote access accounts
• Run monthly inactivity reports for Active Directory and Exchange management console and ensuring they are cleansed
• Manage day to day work queue and process requesting within SLA
• Administer and manage the creation of new secure project drives
• Providing advice and guidance for all User administration related activities and training team members on new applications
• Monthly and yearly recertification on all live applications
• Review/create documentation and procedures to ensure all are kept current
• Adhere to companies defined service processes (including incident, change and problem) and work to ITIL best practice guidelines
• Work within the Information Security Framework ISO27001
• Experience with CISSP (Currently course training)

Company Name

CommerzBank/Dresdner Kleinwort (Investment Banking)

Position Held

Associate Application Specialist

Dates

0000 - Present

Details

Client Administration Duties:Raise and action daily requests that are received from IDM/Remedy and Hewlett Packard Service Centre Recertification – Yearly recertification on all applications. SOX Audit requirement.Firecall Management - Manage and maintain Firecall temporary accounts system.Firecall Monitoring - Weekly firecall monitoring of temporary accounts.24 Hour Global support.Shift work for service desk hours of 7am-7pm.Taking on new applications from other IT teams for audit and security purposes. Training team members on new applications.Creating and updating procedural documentation.Support Enterprise Security Station (ESS) and Remedy.Responsible for security of applications/systems in the bank: Creating/Modifying/Deleting users accounts (List of Applications below)Windows 2000 Active DirectoryWindows Exchange (E-Mail accounts, Distribution Lists, Recourse mailboxes, Public Folders, Team & Personal Faxes)ImagineFidessaANLOSPOSTSSAPRSAMartiniEnterprise Security Manager (ESS)Kondor+GenesisUnix Iseries – RIBS, ACBS, GMI.GDSSAPForex ManageLoanTrak

Company Name

Dresdner Kleinwort Bank (Investment Banking)

Position Held

Expense Management Administrator

Dates

0000 - Present

Details

Duties:Process invoice's & credit notes.Prepare payment runs and ensure transactions made to suppliers are correct.Dealt with internal & external customers.Collate & allocate costs for invoice uploads.Using internal systems (Oneview & SAP)Working closely with the Operations Nostro Recs team.Dealing with payments that have been returned.