About Me
STEPHEN
My Qualifications
College/University
Burnley College
Year(s)
-
Subject(s)
CSEs
Year(s)
-
Subject(s)
GCSEs
Year(s)
-
Subject(s)
Business Administration
Year(s)
-
Subject(s)
ECDL
My Experience
Company Name
Post
Dates
0000 - Present
Details
2006 - 2014 East Lancashire Voluntary Sector Resource Centre Voluntary Office Worker - I worked for this organisation. Post involved reception work telephone enquiries handling room bookings entering data mail handling ordering provisions/stationery franking post etc. 2004 Brun House, Burnley Administrative Assistant - I worked for the DWP in the Income Support Section. This position involved filing and file management mail handling/mailshots retrieving lost documents faxing and photocopying etc. 2003 Fresh Fields Enterprises, Burnley Office Assistant -This job covered writing letters/documents mail handling writing the organisations newsletter working on their website creating promotional materials and taking a mentoring rôle with a young man with Downs Syndrome. 2000 Express Gifts, Clayton-Le-Moors Clerical Assistant - I worked for several months in the Invoice Handling Section in the run-up to Christmas. This position required separating and sorting orders correcting or finding badly written and incorrect orders in a very busy working environment.
Position Held
Volunteer
Dates
0000 - Present
Details
2000 Pendle Training, Nelson Business Administration Trainee - I completed a Business Administration Training Scheme where I covered most facets of office work : filing and file management, telephone enquiries, stock-keeping, word processing, spreadsheets, databases etc. 1999 Rectella, Flexible Reinforcements Production Operative - I did several months temporary work in the Pleating Section. 1989 - 1996 Burnley College, Burnley Adult Literacy Volunteer - I taught literacy skills on a one to one basis. My duties included : assisting, supporting and motivating the student discussing the students progress with the lecturer and keeping records of the students progress.
My Skills
- I take a methodical approach to set tasks
- And general work. I am skilled in many facets of IT use
- including the Internet And Intranet systems. I have experience of dealing courteously And professionally with members of the public on a one-to-one basis
- both on the telephone And on reception. I have handled confidential And sensitive information
- while always being conscious of Data Protection issues And customer respect.
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