Syed Umair Shah Dyce, Aberdeen

Position Held

sales representative

Dates

0000 - Present

Details

3 years experience as a sales representative in U.A.E and 2 years experience in driving in U.A.E.

Company Name

Vocational Education

Position Held

HR/Payroll Officer

Dates

0000 - Present

Details

Jan 2011 - July 2011 County Cork Vocational Education Committee CCVEC Cork HR/Payroll Officer 6 months role Processing Payroll : pay slips, updating weekly roster and daily attendance and absence report. Co-coordinating all stages of the recruitment process from CV submission to job offers Liaising with Managers in relation to updating staff handbook , company policies and procedures Expansion and up-keep of multiple databases on Core software Hr and Payroll database for 2300 employees Compiling legal documentation in accordance with employment law in relations to LRC and EAT cases

Company Name

Advice Service

Dates

0000 - Present

Details

August 2009 -Dec 2010 Threshold Housing Advice Service Cork City Housing Advice and Advocacy Officer One on one Advocacy : giving legal advice to clients of their legal rights and entitlements Assisting financially disadvantaged persons in securing adequate accommodation Inputting data on in-house database system Screening calls, dealing with telephone queries and receiving callers to reception Liaised and networked with relevant community, voluntary and statutory agencies at local and national level. Negotiating a positive outcome for clients with landlords and agents. Mediating on behalf of client in an Adjudication or Tribunal process

Position Held

Customer Service Agent

Dates

0000 - Present

Details

July 2008-Jan 2009 CASHS Waterford Crystal Call Center Cork City Customer Service Agent Providing feedback and follow up to customers/clients in USA. Responding and taking actions to customer concerns and complaints. Practicing and ensuring compliance with that of all the organizations policies and procedures.

Position Held

Recruiter/Office Administrator

Dates

0000 - Present

Details

March 2008-July 2008 TIPPOFF Marketing Sales and Marketing Cork City Recruiter/Office Administrator Recruiting, selecting and interviewing new staff daily , advertising new position on a weekly basis Co-coordinating all stages of the recruitment process from CV submission to job offers Liaising with regional Managers in relation to job requirements and recruitment needs Developing and maintaining relationships with new and existing clients, recruitment agencies and local media Achieve the monthly and quarterly targets at both individual and team levels General office duties and running of a location, including upkeep and maintenance Generating daily sales figures, weekly staff pay out and monthly reports to head office. Completing and analyzing KPI reporting for both the company and organization Ensuring the company is compliant according to the specific clients needs with regards to initial and ongoing vetting of all new start.

Company Name

SERVISAIR Cork ltd

Dates

0000 - Present

Details

March 2007-March 2008 SERVISAIR Cork ltd Cork Airport Human Resources/Payroll Generalist ? Recruitment, selection and induction training for four departments ? Employee relation, reward and recognition, stress management, welfare meetings ? Project management action group, employee engagement process ? Producing and updating and amending policies and procedures and employee handbook as applicable ? Managing Payroll queries, pay slips, updating weekly roster and daily attendance report ? Expansion and up-keep of multiple database 250 staff members ? Monthly reports on absenteeism, annual leave, sick leave to Dublin HQ and monitoring staff turnover.

Position Held

Personal Assistant

Dates

0000 - Present

Details

2006-2007 February Personal Assistant PA and Account person to two director Recall Couriers Services ltd Logistics and Transport and Bulgarian Prestige Developments Foreign Property

Position Held

Assistant Manager

Dates

0000 - Present

Details

2006 June -2006 Sep Assistant Manager UCC Campus Accommodation Castle white Apartment complex

Position Held

Personal Assistant PA to Education and Community Manager

Dates

0000 - Present

Details

2005 May-2006 June Personal Assistant PA to Education and Community Manager Cork Opera House

Position Held

Site Supervisor

Dates

0000 - Present

Details

2000March-2004 Dec. Admin and Site Supervisor Corbett Cooperate Cleaning

Company Name

NATO

Dates

0000 - Present

Details

1998 July - 1999 Dec Admin Assistant/Data Entry Clerk NATO Identification Team British Sarasol Limited NATO 1996 , 6 month contract. Sales Representative British Embassy British- Moscow International Trade fair Moscow