Tausamoyo Hernaes Wandsworth, Greater London

Position Held

Technical Account Manager

Dates

0000 - Present

Details

February 2015 - Dec 2015 Technical Account Manager - Matsco Solutions, London,UK Main responsibilities : London City office with a good understanding of Hedge Fund Management, client facing skills and the ability to work in a hybrid role that will include Business Analysis, Technical Account Management/TAM, client/system on-boarding, trader facing support, technical consulting and Project Management. Delivering excellent support, technical account management and knowledge of client/system Overall knowledge of BI system architecture, operation and technical requirements, including basic knowledge of the value of Big Data, networks, databases, Cyber Security and mobile device management strategies. Key Achievements : Demonstrated ability to manage multiple, simultaneous, cross-functional work streams Demonstrated client relationship and interpersonal skills Self-starter with an ability to identify areas for improvement Excellent communication skills, both orally and written are a must Enthusiastic personality and foster a positive work environment Client-focused attitude - a customers advocate

Company Name

Internal Corporate Sales - Baydonhill plc

Dates

0000 - Present

Details

June 2014 - July 2014 Internal Corporate Sales - Baydonhill plc, London,UK Main responsibilities : Make initial contact and pre-qualify prospective clients identifying the business finance decision maker and establishing whether they have any requirements for FX. Use data provided by the company to contact and build a pipeline of qualified leads to arrange appointments for the corporate field sales team. Set and complete tasks in CRM system Salesforce to follow up on leads within the developing pipeline. Action all leads within the database as provided within your target grouping identified by postcode or data name to optimise the pipeline.

Position Held

Consultant

Dates

0000 - Present

Details

January 2013 - February 2014 Presales - Sales - BA/BI Consultant - TBHDATACONSULT AS, Oslo, Norway Business Intelligence support of Small - Medium Enterprises in the Norwegian market, accredited SAP Crystal Server Reseller with access to marketing resources, product information, and registration of deals. Attending routine sales training and webinar participation in order to increase sales. Technical aspects include assisting SME companies adopt BI by providing knowledge, installation and implementation of new systems through the following : Main responsibilities : Establish existing data mining tools needs to match business needs Establish data source protocols of data capture, processing and transfer Work on Use case diagrams and business requirements as well as tool selection vis a vis analytics. Key Achievements : Sell a couple of days consulting to help install the platform test environment Secure the sale of Crystal Server and Crystal Reports Secure more consulting revenue for you in the future full installation on going additional support

Company Name

PART-TIME TECHNICAL SYSTEMS ANALYST, IDENTITY TRUST CIC

Dates

0000 - Present

Details

July 2010 - December 2013 PART-TIME TECHNICAL SYSTEMS ANALYST, IDENTITY TRUST CIC, Oslo, Norway Company focuses on delivering projects to clients by creating a specification for with the aim of making it into a standard for the systematic discovery of policies. Main responsibilities : Projects proposal assessment and management - reporting, monitoring, budgeting and evaluation in area of environmental and safety management programs meeting with clients to determine requirements working with clients to define the scope of a project. Planning timescales and the resources needed clarifying a clients system specifications, understanding their work practices and the nature of their business travelling to customer sites liaising with staff at all levels of a client organization. Defining software, hardware and network requirements analysing IT requirements within companies and giving independent and objective advice on the use of IT. Key Achievements : Assisting in running of projects. Tasks involved : Develop and implement the most efficient and cost-effective solutions Evaluate system specifications for business requirements. Develop and prepare solutions, ability to manage business and technical relationships with internal and external clients.

Company Name

IT Network Services

Dates

0000 - Present

Details

January 2001 - June 2006 Technical Account Manager/Consultant NASTIC AS, Oslo, Norway Oslo IT Company for support and software development for commercial clients, large and small, in a range of business environments. Value-adding, IT support and software development and were experts in computer hardware and software, networking, databases, and all areas of IT support Main responsibilities : Worked in the IT Network Services department resolving internal customer and supplier queries. Day to day Network support issues, through call tracking, communication and escalation where appropriate. Used broad knowledge of IT Infrastructure systems Server OS, Desktop OS, Client devices, LAN technologies, WAN technologies and Remote Access technologies to troubleshoot and resolve issues in a timely manner or redirect to the appropriate team as required.