Victor Wamaindi0

Company Name

ICT

Position Held

IT Officer

Dates

0000 - Present

Details

1. Period : March 2012 To TILL. Organization : Kenya Association of Professional Counsellors. Position : IT Officer Duties : to plan, direct, manage and oversee the activities and operations of the ICT section, administer the ICT budget, staff and give direction on technological advancements in all operational areas Other duties and Responsibilities : Exchange 2003 server administration. Developed information technology strategy and ICT Policy document 2012 in support of the organizations mission and core objectives. Supported four 4 geographical branches over the WAN. LAN/WAN administration and continuous upgrade of supporting network infrastructure. Terminal services configuration and administration. Ensured continuous and effective provision of up To TILL ICT services in the organization and troubleshooting the organizations computer systems. INTERGRO 2.5 system administration. An office database solution. Was successful in ensuring a secure, continuous uninterrupted availability and functionality of the organizations Server systems during my first month in the company. Developed and implemented a contingency plan to guarantee systems availability during emergency situations. Implemented a backup, restoration and disaster recovery plan. Executed a disaster recovery plan after a robbery incident within the company where almost all computer equipment was stolen. Designed and implemented a new IT Hardware and Software inventory system based on spiceworks. Develop the Associations website and maintain social media presence.

Company Name

Top Image Company Limited

Position Held

Data Analyst

Dates

0000 - Present

Details

Implemented the transition from INTERGRO office solution to Fedena school management solution based on the Forodian technologies in India. 2. Period : January 2011 to September 2011. Organization : Top Image Company Limited Position : Data Analyst Duties : Ensure accurate and timely preparation and analysis of monthly reports on itineraries and MPESA outlet updates. Preparing and analyzing of M-PESA activities/events reports. Ensure proper maintenance and update of dispatch and merchandise records and ensure safe custody of the same. Dispatching of merchandise to other regions from Monday to Friday as per the SLAs governing dispatch. Liaise with Trade Development Representatives and Team Leaders so as to ensure that all Trade development representatives receive merchandising materials required at the right time and correct numbers. Ensure accurate and timely preparation and compilation of G4S weekly reports. Contribute towards the training of new Trade Development Representatives. Liaise with and update Account Manager on various fieldwork issues. Prepare and dispatch of new MPESA tills to the field as per SLAs. PROJECTS 1. Working as part of the team of IT experts comprising of Top Image staff and Masters students from Strathmore University, designed and implemented an automated reporting system for M-pesa and Bidco projects handled by Top image. The system cut down the cost of information management by 50%. and also significantly reduced the time of processing and analyzing information. 2. Participated in the formulation of merchandising proposal that was successfuly presented to biersdorf company for its Nivea products.

Company Name

Cyber School Technology Solutions LTD

Position Held

System Support.

Dates

0000 - Present

Details

3. Training new MPESA, Google and Samsung retail workforce on reporting mechanism, and MS Office applications. 3. Period : April 2008 to December 2010. Organization : Cyber School Technology Solutions LTD Position : System Support. Duties : Setup and configuration of LAN computers in Secondary schools as per the ministry of education tender project of 2008 for 213 schools. Maintaining the computer hardware and the network infrastructure in the office. Hardware cloning and restoring of disk image on twenty two computers before dispatch to schools. Monitoring the performance of the network, checking for security breaches and poor data management practices. Administration of lesson management system LMS and school management and information system SMIS PROJECTS Team leader of IT experts in the Installation, training and commissioning of Electronic learning infrastructure in 213 secondary schools across the country. The Ministry of