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Travel and Tourism Careers

Travel Agent – Career Advice

Posted by Simon Thompson on
Travel Agent – Career Advice

Travel agents can make or break a customer’s holiday. It’s a job where listening skills are just as important as in-depth knowledge of the sector because it’s all about finding the perfect match between holiday and holidaymaker.

And once the destination has been agreed on, the real work begins, with travel agents expected to book flights and sort accommodation and insurance, advise on travel issues such as visa requirements, process payments, send out tickets and deal with any complaints.

Travel and Tourism Careers

Holiday Rep – Job Description

Posted by Simon Thompson on
Holiday Rep – Job Description

Holiday reps have to maintain a tricky balance between being the life and soul of the party and being the first point of contact when something goes wrong. It’s part customer service, part cheerleader and part information bureau, and the pay is really not that special.

Then again they get to work in (usually) warm, sunny and beautiful places through summer and winter.