Administrative and Clerical

Advice on becoming an Administrator/Clerk

Posted by Simon Thompson on

An administrator/clerk or clerical worker ensures the efficient running of an office or department, a great all-rounder who is organised, good at using their initiative and is methodical and thorough.

Standard admin jobs include sorting the post, managing people’s diaries, typing, filing and ordering office supplies. Administrators are often the first point of contact between a client and a company, so answering the phone and greeting clients is common.

Administrative and Clerical

Office Manager – Job Description

Posted by Simon Thompson on

Office managers are often real powerhouses in an operation. They’re the ones who make sure that both people and processes are running smoothly and as well as possible.

Great all-round ability and multi-tasking skills are a given as you’ll need to be able to supervise staff, balance budgets, order equipment and supplies, review and implement company policies and arrange meetings, appointments and travel.

Administrative and Clerical

Personal Assistant / Secretary – Career Advice

Posted by Simon Thompson on

Personal assistants and secretaries generally fulfil the same roles with one key difference – the personal assistant works for one person whereas secretaries often have more general team or office-based duties.

Both are needed to manage diaries, type up minutes, arrange travel and plan meetings. It’s a job for the extremely well-organised multi-tasker who is good with people, discreet, unflappable and able to communicate effectively.

Administrative and Clerical

Receptionist – Job Description

Posted by Simon Thompson on

Receptionists are the face and voice of an organisation – the first person a potential new client will see or hear. It is a vital, if often under-estimated, role that can be a real deal-breaker if it’s not done correctly.

The front-line roles are the obvious ones such as answering the phone, liaising with couriers, meeting and greeting clients and ensuring the reception area creates exactly the right impression. Other tasks can include booking meetings and sorting the post.

Administrative and Clerical

Sales Support Staff – Job Description

Posted by Simon Thompson on
Sales Support Staff – Job Description

Sales support staff are the glue that holds a sales team together. Every sale leaves a paper trail that sales support picks up and sorts. It can be a great springboard to a career in either admin or sales.

Key roles involve processing sales leads, keeping an eye on customer accounts as well as a handle on sales targets, managing sales team/client correspondence, answering calls and scheduling sales diaries.