Simon Thompson on An operations manager ensures a business runs as smoothly as possible from day to day.
Their work revolves around recognising and implementing methods to boost efficiency and productivity and duties include responsibility for a company’s logistics, employee supervision, preparing budgets, improving working environments and reviewing client and customer relationships/satisfaction. Read More
Simon Thompson on Lorry drivers…guess what? Yep, they drive lorries. At home and abroad, often across vast distances and over long periods. It’s a job that requires concentration, excellent time-management skills and even in today’s world of sat-navs, a good sense of direction.
You’ll be responsible for goods being safely secured as well as safely delivered and on time. You’ll also be expected to keep your lorry in excellent working order and help with loading and unloading. Read More
Simon Thompson on Customer Service advisers are the face or voice of a company and a personification of its customer service policy. Whether you’re working at airport check-in or on the end of a customer service line, if you’re patient, helpful and great with people, your work will massively improve the image of the company you work for.
Much of the work will involve dealing with complaints or requests for advice – people rarely contact a company to praise them. Complainants might be confused, angry, apologetic and, now and again, just plain stupid, but you have to deal with them all in the same way – with patience and good manners. Read More
Simon Thompson on Collections agents are as far removed from the stereotypical debt collector as can be imagined. Diplomacy, persuasion and a good knowledge of business and credit law are in; a gruff, threatening voice, scars and a sledgehammer are out.
Many, many businesses are owed money by many other businesses and individuals. Chasing that money down is time-consuming. That’s where collections agents come in. Read More
Simon Thompson on A Legal Secretary ensures the smooth running of a law firm, barrister’s chambers or major, often financial, company.
The role is all about providing administrative and secretarial support to legal executives and lawyers, be it maintaining records, copying legal documents, preparing court forms or helping with legal research. More standard admin tasks such as appointment-making, answering the phone and diary organisation are also part and parcel of the job. Read More
Simon Thompson on Lawyers represent clients whether they’re accused of a criminal act or in need of advice in business, property or family matters – the job is certainly not just the stuff of TV drama.
Criminal lawyers might spend much of their time in a courtroom, but specialists are more likely to be in the boardroom sorting out contracts, advising on tax issues or working on a matter of employment law. Read More
Simon Thompson on UI/UX/Web designers are at the cutting edge of the design world, working as they do on the ever-changing monster that is the internet.
Web designers create, you guessed it, websites. Read More
Simon Thompson on PR should really be PRO, as in public relations officer. It’s a job for the outgoing, someone who can keep a big-name brand in the public consciousness or take a start-up and help them fly into public view.
PRs use the media to get to the masses. It’s all about raising awareness through column inches or internet exposure that goes viral. Read More
Simon Thompson on Graphic designers are the go-to guys when people need striking visuals, be it for brochures, marketing materials or products.
It’s a creative job with rather more workaday aspects thrown in. The best graphic designers mix creativity with practicality – to get on in the job you’ll need to be a good communicator and listener, very organised and excellent at time management. Read More
Simon Thompson on Account managers work in advertising or digital/direct marketing, taking control of an advertising or marketing campaign.
It’s a creative role, but also a resolutely commercial one. You’ll need to be able to budget and delegate just as much as you’ll brief designers and inspire clients. Read More
